Ownership over Blame
Ownership over Blame Accountability creates progress. Blame creates fear. I remember the morning by the silence. Not the peaceful kind—the brittle kind. The kind where dashboards stop updating, batch logs stop ticking, and no one wants to be the first to ask what’s wrong. I refreshed our monitoring tool three times. Then a fourth. The overnight load hadn’t landed. The tables were stale. And I knew before opening Slack that something upstream had buckled. ...